Privacy Policy

Last updated: 28 January 2026

West Dorset Garden Services respects your privacy. This policy explains what we collect, how we use it, and your rights.

Who we are
West Dorset Garden Services is the website operator. If you need to contact us about privacy, use the details on the Contact page.

What we collect
When you use our website, you may provide:
Your name
Email address
Phone number
Postcode or address details
Details about the work you are enquiring about
Any photos or files you choose to send

We may also collect basic technical data such as:
IP address
Browser and device information
Pages visited and how you use the site
This is collected through standard website tools and cookies.

How we use your information
We use your information to:
Respond to enquiries and provide quotes
Arrange site visits and carry out services
Send messages related to your enquiry
Improve the website and understand how it is used
We do not sell your personal data.

Lawful basis
We process your data because it is necessary to respond to your enquiry and provide a service. We may also process some data to support our legitimate interests in running and improving the website.

Sharing your information
We may share your information only when needed to run the business, for example with:
Email or website service providers
Professional advisers where required
We only share what is necessary.

How long we keep your information
We keep enquiry information for as long as needed to respond, provide quotes, and manage any work agreed. We may retain records for longer where needed for accounting, legal, or insurance purposes.

Cookies
This site may use cookies to help it work properly and to understand website usage. You can control cookies through your browser settings. Some site features may not work as intended if cookies are disabled.

Your rights
You have the right to request:
Access to your personal data
Correction of inaccurate data
Deletion of your data where appropriate
Restriction or objection to certain processing
To make a request, use the Contact page.

Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.